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Help all your team to perform as well
as your best. |
We have all been on training courses in
the past that felt like “sheep-dipping” –
everybody had to do them, whether or not they were relevant.
You got to the end of the course, wondering why you had
wasted your time, but proudly clutching a smart folder
and certificate, that would take pride of place in your
office - dreading the mountain of work that would await
you on your return.
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This doesn’t have to be the case. |
By involving delegates in assessing which
skills are needed and modelling some of the home-grown
experts to include their strategies in the training, we
can deliver relevant, practical skill-based training that
makes a measurable difference to an employee’s performance.
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Benefit: Modelling is guaranteed to
create excellent performance within your existing systems
& culture. |
Modelling is defined as “the study of excellence”.
The basic principle behind modelling is that, if one
person can perform a skill, then it is possible for
others to learn it and replicate the results. This
is the fundamental principle behind NLP.
Imagine a manager who is particularly good at motivating
their team to deliver on time. The key components
to their strategy might include:
- Physiology (how does the person physically do the
process?)
- Beliefs (what does the person believe about themselves
and the process, that makes the process possible?)
- Values (what is important to the person,
that makes the process possible?)
- Triggers & tests (what triggers the start of
the process & what decisions / tests are applied
during the process?)
- Operations (what are the individual, streamlined
steps that make the process work?)
- Filters (what are the filters and programmes a person
is running in their brain, that decide what information
is important to the process?)
- Reference experiences (what experiences / references
does a person need to have had, in order to run the
strategy effectively?)
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By modelling in-house experts, you can
transfer excellence from one high-performer to the rest
of the team. For example, if there is someone who is particularly
good at creative problem solving, you can model them,
elicit and streamline their strategy, and then teach it
to others, to produce similar results.
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This leads to training that is highly effective,
because it is based on teaching the strategies used by
your excellent performers, who are already achieving these
results within your company’s existing systems and
culture. It avoids the traditional “one size fits
all” approach that can sometimes result in the rejection
of training that isn’t appropriate in a particular
company’s environment.
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