Do You Ever Have To Work With “Difficult People”? |
Most of us have experienced working with people we find hard to get on with.
There are people who metaphorically “drive us mad”.
This has a negative impact on the individuals involved and the performance of the team. And yet it’s easily avoidable.
Our usual response is that it’s “the other person’s fault for being so unreasonable”. And yet, we can fix the problem, without the other person having the change. How?
This course helps you understand:
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- Why some people are harder to work with than others
- What causes the difficulties
- Which factors make the situation worse
- How do we typically behave? What impact does that have?
- Why simple differences in the way we think can escalate to damage relationships
- Why we should take responsibility for our reactions: we are in control of our minds and our behaviour -
The other person isn’t.
- How we can change our own attitude and behaviour, to improve the relationship and resolve the difficulty
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